Working at St Andrew's Healthcare - 17 The Avenue
17 The Avenue, Northampton, NN1 5BT
Operated by St Andrew's Healthcare
1 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive leaders and positive staff culture, but activities lack a dedicated coordinator and the team is still developing."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt.
Staff Culture
7/10
✓
Staff felt supported to give feedback and were treated equally. There was a positive atmosphere and culture in the service which focused on effective care and support.
Staffing Levels
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff... Overall, the person was supported by permanent staff who knew them well. New staff had begun training in British Sign Language.
Training & Dev
6/10
✓
Staff completed a range of mandatory and targeted training to ensure they could carry out their role safely and competently... Staff received regular supervision meetings.
Management
7/10
✓
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally.
Programmes
5/10
!
The person was supported to lead an active and fulfilling life... engage in physical exercise such as regular swimming... plan, shop and cook meals... attend a community activity.
Points to consider
Varied activities like swimming, cooking and community outings, but no dedicated coordinator or specialist programmes to make the role more creative.
The person was supported to engage in physical exercise such as regular swimming to help keep them fit and healthy. Staff supported the person to plan, shop and cook meals... attend a community activity.
Adequate staffing levels with permanent staff, but the team is still developing and new staff are being trained up.
The management team were focussed on further developing a permanent staff team... New staff had begun training in British Sign Language.
Standard mandatory training plus some specialist like sign language, but no funded qualifications or career development paths.
Staff completed a range of mandatory and targeted training to ensure they could carry out their role safely and competently and meet the needs of the person living at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews