Working at St Andrews

Per 2017 comprehensive inspection: Staff said they felt well supported by their colleagues and management. Comments included, 'The support is good, we have plenty of time for discussion and can ask for supervision at any time.' Staff felt the registered manager promoted an open and honest culture for working which was 'fair' and supportive to all staff.

Staff were supported by the provider to work flexibly which supported staff and their wellbeing. For example, staff were supported to accommodate changes to shift times to accommodate childcare requirements. This meant the provider maximised staff availability which supported them to maintain safe staffing levels.

Per 2017 comprehensive inspection: There was a strong emphasis on training and continuing professional development throughout the staff team. Staff completed a full induction programme which included the Care Certificate... In addition to required training... staff also had the opportunity to undertake additional training.

The registered manager had introduced smaller team meetings across multiple shifts to ensure information was shared with staff effectively whilst managing risks. They told us how this had resulted in an increased participation from staff and had a positive impact on the service.

Per 2017 comprehensive inspection: Each person had a weekly activity plan, which included regular planned activities such as swimming and horse riding, as well as other leisure activities including local walks, shopping and eating out. Others liked to help in the garden... one person showed us the fence panel they had painted.