Last updated: 9 February 2026
"Staff feel supported with good training and safe practices, but no permanent manager and basic activities hold it back."
Medicines were managed safely and effectively. Risks were identified and managed appropriately. There were effective processes to ensure lessons were learnt. People were protected from the risk of abuse.
Staff told us that a lot of improvements had been made since the last inspection. One staff member said, 'I feel (manager) has turned the place around. I can go to them with any issue and they'll listen.'
There were enough staff to meet people's needs safely.
Per 2017 comprehensive inspection: Staff were suitably trained and training was maintained so staff skills remained up to date. Staff now received regular supervisions and appraisals and told us they felt supported.
The service did not have a manager registered with the Care Quality Commission (CQC) at the time of this inspection, although an application had been submitted.
Staff supported people to take part in activities such as arts and crafts, jigsaws, shopping at the tuck shop and going to the in-house disco.
No permanent manager in post.
The service did not have a manager registered with the Care Quality Commission (CQC) at the time of this inspection, although an application had been submitted.
Staffing is adequate but nothing special, no details on low agency use or team stability.
There were enough staff to meet people's needs safely.
Only basic activities like arts and crafts, jigsaws and discos, so the role is mostly routine personal care.
Staff supported people to take part in activities such as arts and crafts, jigsaws, shopping at the tuck shop and going to the in-house disco.
AI Generated
Last inspected: April 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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