Working at St Aidan Lodge Residential Care Home
Front Street, Durham, DH1 5BL
Operated by Ideal Care (North) Limited
62 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Approachable management, stable staffing and strong safety practices, although activities are basic."
Safety & Risk
8/10
✓
Staff had completed infection prevention and control (IPC) training. All staff were observed to be wearing appropriate PPE. The registered manager carried out 'spot checks' to ensure staff complied with best practice guidance.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: People and relatives told us they felt the home had a caring, open and friendly culture. Staff told us the management were approachable and responsive.
Staffing Levels
7/10
✓
Per 2018 comprehensive inspection: We received positive comments from everyone we spoke with about staffing levels in the home. Staff appeared unhurried and any calls for assistance were answered swiftly.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had received a range of face to face training covering core courses and also training tailored to meet the needs such as dementia care. Staff were regularly supervised and appraised.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us the management were approachable and responsive at all levels. The directors had regular hands-on involvement with the service.
Programmes
6/10
✓
Per 2018 comprehensive inspection: The home had an activities coordinator who told us about the range of activities on offer including trips to the local pub and gardens centre, quizzes, painting. Students from a local college volunteered.
Points to consider
Activities are regular and varied with a coordinator but basic like quizzes, trips, music and student volunteers, no specialist programmes to enrich the role.
Per 2018 comprehensive inspection: The home had an activities coordinator who told us about the range of activities on offer including trips to the local pub and gardens centre... quizzes... painting... students from a local college volunteered.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews