Working at Squirrels

The provider had taken appropriate action to report concerns to local safeguarding teams when issues arose. Incidents were investigated appropriately and reported to relevant professional bodies where needed.

Staff we spoke to told us there was a positive culture at the service and that they felt supported by the management. Comments included, "The whole management team have been really supportive, I feel like I can go to them if there is a problem."

Relatives were very positive about the management and staff at the service. They told us the registered manager was very open and transparent in their approach and kept them updated about their family member's care.