Working at Squirrel Lodge
541 London Road South, Lowestoft, NR33 0PD
Operated by Squirrel Lodge Limited
24 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Supportive managers create a warm family atmosphere with good training, but basic activities and unclear staff retention hold it back."
Safety & Risk
7/10
✓
Medicines were managed, monitored and administered safely. Risks to people were identified and comprehensive risk assessments were in place for each person using the service.
Staff Culture
7/10
✓
Everyone we spoke with told us that the service was warm, inclusive and offered a homely 'family atmosphere'. Staff told us they felt supported by the registered managers with regular one to one sessions.
Staffing Levels
6/10
✓
People told us they felt there were enough staff to meet their needs. Staff told us that the staffing level was flexible based on the needs of people day to day.
Training & Dev
7/10
✓
Staff received appropriate training for the role. Staff were positive about the training they received and told us they were supported to carry out higher level qualifications if they wished.
Management
7/10
✓
Positive comments were made by people using the service and staff about the registered managers. Staff told us the registered managers listened to them, and recent comments made about extra pressure on staffing led to extra staff being deployed.
Programmes
5/10
!
People were positive about the activities provided by the service. One said, 'We play games... they get in singers, artists. They ask us what we would like to do'.
Points to consider
Only basic activities like games and entertainers, no dedicated coordinator or specialist programmes so the role is mostly routine care.
People were positive about the activities provided... 'We play games... they get in singers, artists.'
Staff numbers are enough with some flexible deployment, but no details on low agency use or long team retention.
People told us they felt there were enough staff to meet their needs... staffing level was flexible based on the needs of people day to day.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews