Working at Springwood House Residential Care Home
Duffield Bank, Derby, DE56 4BG
Operated by Springwood Residential Home Limited
29 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"A strong family-like culture where staff feel valued and supported, with stable staffing, but basic activities without a structured programme and limited training."
Safety & Risk
7/10
✓
People were supported to manage their prescribed medicines safely. The registered manager carried out a review of all accident and incident records to identify and manage areas of risk for people.
Staff Culture
8/10
✓
Staff were clear about their roles and responsibilities and felt valued and supported. One staff member told us, 'It is like being in a family, we [staff] help each other to help the residents.'
Staffing Levels
6/10
✓
People were supported by a stable and consistent staff team. One relative told us, 'There always seems to be enough staff and they are the same staff.'
Training & Dev
6/10
✓
Staff had completed training on how to recognise and report concerns and understood how to protect people from abuse. One relative told us, 'The staff seem to have good knowledge and are well-trained.'
Management
7/10
✓
Feedback from staff about the registered manager was consistently positive. One relative told us, '[registered manager] is approachable.'
Programmes
4/10
!
Social media was used to share photographs of activities and events. The provider engaged with the local community and arranged a variety of activities and events at the location involving a range of groups and individuals.
Points to consider
Staff numbers are enough and the team is stable, but no comments from staff about light workloads or time for unhurried care.
One relative told us, 'There always seems to be enough staff and they are the same staff.'
Staff get basic training like on safeguarding and medicines, but no specialist courses or funded qualifications.
Staff had completed training on how to recognise and report concerns and understood how to protect people from abuse.
Basic activities and community events mentioned, but no structured programme or coordinator for varied daily enrichment.
Social media was used to share photographs of activities and events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews