Working at Springwater Lodge Care Home
10 Smithy View, Nottingham, NG14 6FA
Operated by HC-One Limited
50 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff feel supported by colleagues with good training and varied activities, but management changes and occasional staffing shortages hold it back."
Safety & Risk
7/10
✓
People were kept safe from the risk of abuse by the processes in place. Risks were managed well, both environmental and those associated with people's health and wellbeing. People were supported with their medicines safely.
Staff Culture
6/10
✓
Staff told us they felt supported by their colleagues... There were regular staff meetings, where staff had the opportunity to speak up and participate.
Staffing Levels
5/10
!
There had been some concerns over the number of staff available to support people, however this had been recognised by the provider and they had increased the number of staff on each shift. People and staff felt there was at times a lack of staff... A person said, 'There is not really enough (staff) especially when it's holiday time, there are less at weekends, very much so.'
Training & Dev
6/10
✓
Staff were provided with a full induction and ongoing training to ensure they had the skills to meet people's needs. Staff told us they were able to access and complete training in relation to their role.
Management
5/10
!
The home had some changes in management since the last inspection. The provider had brought in a temporary registered manager to support the service until a newly recruited permanent manager started their role... Staff told us they felt supported by their colleagues, however there was mixed feelings regarding the support from management as there had been a number of changes over the past year.
Programmes
6/10
✓
People were encouraged to be involved in the running of the service. There was a regular relative's meeting and a residents committee... the home held events such as open days... A local choir also attended the home to entertain people and a church group had been invited... The activities coordinator told us people used [outdoor area] to meet with visitors, as well as staff supporting to have barbecues and other garden events.
Points to consider
Management has had several changes recently with a temporary manager in place, and staff have mixed feelings about support from bosses.
The home had some changes in management since the last inspection. The provider had brought in a temporary registered manager... mixed feelings regarding the support from management as there had been a number of changes over the past year.
Staff numbers were sometimes low, especially on weekends and holidays, so residents had to wait for help, though more staff are now being added.
People and staff felt there was at times a lack of staff... A person said, 'There is not really enough (staff) especially when it's holiday time, there are less at weekends, very much so.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews