Last updated: 10 February 2026
"Staff feel valued and supported by managers in an open culture, but staffing lacks strong retention and activities remain basic."
People's risks in relation to their health, care and safety were robustly assessed and clear guidance provided to staff on how to minimise identified risks. There was a member of staff who was a 'falls champion'.
There was an open and inclusive culture within the home. People, their relatives and staff were positive about how well the home was run. Staff told us they felt valued and listened to by the managers.
There were enough staff to ensure people's care and support needs were met.
Staff had a robust induction when they began working at the home. This included completing the Care Certificate... Staff also received regular training. The registered manager had a system in place to ensure that staff refreshed their training when necessary. Staff were supported through regular supervision and annual appraisal.
Staff told us they felt valued and listened to by the managers. Staff said, 'Management listen to us, we can put our point of view forward and they come back to us with a plan', 'The manager is very supportive; they act on things and get things done'
Per 2019 comprehensive inspection: There was an activity co-ordinator in post who developed weekly plans with people based on what they wanted to do... activities such as art and craft, music therapy, exercises, quiz, board games and puzzles.
Staffing is enough to meet needs, but nothing said about good retention or low agency use.
There were enough staff to ensure people's care and support needs were met.
Activities coordinator runs regular basic events like quizzes, crafts and music, but no specialist programmes or creative innovations.
Per 2019 comprehensive inspection: There was an activity co-ordinator in post who developed weekly plans with people... activities such as art and craft, music therapy, exercises, quiz, board games and puzzles.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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