Last updated: 9 February 2026
"Supportive management, strong team culture and excellent safety practices, but limited activities and basic programmes hold it back."
People's medication was managed well and records of administration were kept up to date. Staff showed they had a good knowledge of how to keep people safe and protect them from any potential harm.
One Staff informed us, "We have a good team here and work well together and we know each other's strengths and weaknesses and support each other."
The registered manager and staff told us that there was enough staff to meet people's needs however; additional staff support could be deployed as and when required.
Staff attended mandatory training when they started employment and they attended yearly refresher courses and this would either be via Distance learning, DVD or planned training dates at a local venue.
Staff and people spoke very highly of the registered manager and the provider who they informed to be very supportive and worked hard to provide an exceptional service.
People were supported to follow their interests and participate in social activities.
Only basic social activities and weekly coffee outings next door, no coordinator or varied programme to add creativity to the working day.
"At least once a week a few of us go to the other home next door to have a coffee and do some activities"
Staffing is adequate but extra staff sometimes needed for community outings, and agency staff used.
additional staff support could be deployed as and when required ... staff support records for five members of staff including an agency member of staff.
Only standard mandatory training and yearly refreshers, no specialist courses or funded qualifications.
Staff attended mandatory training ... yearly refresher courses ... encouraged to do additional training and development
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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