Working at Springfields
Springfield House, Oldham, OL4 2JL
Operated by Masterpalm Properties Limited
24 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive leadership and culture with strong safety practices, but unclear staff stability, basic training and limited activities."
Safety & Risk
8/10
✓
2020 IPC inspection: We were assured the service was following safe infection prevention and control procedures. Per 2019: Medicines were managed safely and risks assessed.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us they felt very supported. One staff member said the registered manager is always available, hands on and they communicate well.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: The service provided sufficient staff to meet people's needs. Staff also said there was enough staff to meet people's needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had received the induction, training and supervision they required. Staff received training including manual handling, safeguarding and specific support needs.
Management
7/10
✓
Per 2019 comprehensive inspection: Everyone was positive about the registered manager and the way the service was managed. The registered manager was held in high regard by staff.
Programmes
6/10
✓
Per 2019 comprehensive inspection: An activities coordinator supported people with activities three days a week including quizzes, crafts, bingo, exercises, card games, and musical entertainment.
Points to consider
Enough staff on shift to meet needs, but no details on team stability or agency use.
Per 2019 comprehensive inspection: The service provided sufficient staff to meet people's needs. Staff also said there was enough staff to meet people's needs.
Training covers basics like manual handling and safeguarding, but no specialist mental health courses yet.
Per 2019 comprehensive inspection: We are hoping to source some training specific to mental health to give staff more specialised information.
Activities like bingo and quizzes with coordinator only three days a week, so role can feel routine.
Per 2019 comprehensive inspection: An activities coordinator supported people with activities three days a week. One person said, There isn't that much to do really.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews