Working at Springfield Residential Home
Rectory Road, Okehampton, EX20 4ER
Operated by Springfield Residential Home Limited
34 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by good management and open team culture with strong safety learning, but basic activities and standard training hold it back."
Safety & Risk
8/10
✓
There was evidence that learning from incidents and investigations took place and appropriate changes were implemented. For example, care plans and risk assessments were updated.
Staff Culture
7/10
✓
Staff spoke positively about communication and how the registered manager and management team worked well with them, encouraged team working and an open person-centred culture.
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of staff deployed to meet the needs of the people at the service.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff received a range of training and supervision, which enabled them to feel confident in meeting people's needs.
Management
7/10
✓
Staff spoke positively about communication and how the registered manager and management team worked well with them and encouraged their professional development.
Programmes
5/10
!
Per 2017 comprehensive inspection: People engaged in wide variety of activities and spent time in the local community going to specific places of interest. For example, cookery, exercises, outside entertainers, arts and crafts, meals out and visits to places of specific interest.
Points to consider
Just basic group activities like arts, crafts, exercises and outings, no dedicated coordinator or specialist programmes to vary the workday.
Per 2017 comprehensive inspection: People engaged in wide variety of activities... cookery, exercises, outside entertainers, arts and crafts, meals out and visits to places of specific interest.
Staffing is enough to meet needs but sickness shifts covered by regular staff, no word on stable team or light workloads.
regular staff would fill in to cover the shortfall, so people's needs could be met by staff members who knew and understood them.
Only standard training like dementia awareness and care certificate plus supervision, nothing specialist or career-boosting.
Per 2017 comprehensive inspection: Staff received training on subjects including... dementia awareness and diabetes. Staff had also completed nationally recognised qualifications... including the care certificate.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews