Last updated: 10 February 2026
"Staff feel well supported with approachable management and strong safety, but basic activities and standard training hold it back."
2021 IPC insp: Assured on PPE use, testing, cleaning high touch points every few hours, barrier nursing, and managing infection outbreaks.
Per 2018 comp insp: Staff said 'We are very well supported. There is no doubt about that.' and 'worked together well and were very supportive of each other.'
Per 2018 comp insp: 'Staffing levels were sufficient to ensure that people received the care they required.'
Per 2018 comp insp: 'Staff had completed training on line... training plan in place... New staff shadowed and worked with more senior staff.'
Per 2018 comp insp: Staff told us '[Registered manager] is very approachable and we sort things out as a team.'
Per 2018 comp insp: 'Activities included manicures, board games, arts and crafts and a music afternoon. There were mixed views from people and their relatives about the activities.'
Just basic activities like arts, crafts, games, music and rare trips out, so the job is mostly routine personal care.
An activity calendar was displayed... manicures, board games, arts and crafts... mixed views from people and their relatives about the activities available. Per 2018 comp insp
Staffing is adequate but nothing special, they only add extra for appointments.
There were enough staff on duty... additional staff are brought in if a person had an external appointment. Per 2018 comp insp
Only standard online training, induction and shadowing, no specialist courses or funded qualifications.
Staff had completed training on line... training plan... New staff 'shadowed' and worked with more senior staff. Per 2018 comp insp
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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