Working at Springfield
Springfield House, Perranporth, TR6 0JA
Operated by Green Light PBS Limited
3 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel valued and supported with strong safety systems, but frequent manager and staff changes plus a weak activities programme are concerns."
Safety & Risk
7/10
✓
Systems were in place to safeguard people. Risks to them were identified and managed. People received their medicines safely and on time.
Staff Culture
7/10
✓
Staff felt respected, valued and supported and said they were fairly treated. There was a positive attitude in the staff team with the aim of trying to provide the best care possible.
Staffing Levels
6/10
✓
There were sufficient numbers of staff employed and on duty to meet people's assessed needs. Staff confirmed staffing levels enabled them to keep people safe and meet their care needs.
Training & Dev
6/10
✓
There was a system in place to monitor training to help ensure this was regularly refreshed so staff were kept up to date with best practice. Staff received regular supervisions and annual appraisals.
Management
6/10
✓
Staff told us senior management and the registered manager were very approachable and always available for advice and support. However, we received feedback from professionals and relatives on the frequent changes of managers and staff team.
Programmes
3/10
✕
Relatives said previously people undertook a range of activities that they enjoyed regularly. However, there was an ongoing debate between the management and some relatives about the kind of activities a person was now undertaking.
Points to consider
Not much activities programme right now, relatives raised concerns about lack of activities for one person.
there were some issues raised about the wellbeing of one person and the lack of activities they were involved with.
Frequent changes in managers and staff team, which affects continuity for staff and residents.
we received feedback from professionals and relatives on the frequent changes of managers and staff team which they felt did not help with continuity.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews