Last updated: 10 February 2026
"A visible approachable manager, caring culture and specialist training support staff well, but adequate staffing lacks a stable team and activities are basic."
Risks well-managed, safe medicines, strong safeguarding, incidents reviewed to prevent recurrence; 'People felt safe with staff and staff knew what to do if they suspected abuse.'
Staff and relatives describe a caring, open culture where people feel listened to; 'The culture here is very caring.'
There were sufficient staff to meet needs with quick call bell responses; 'People told us there were enough staff and that they received support when they needed.'
Per 2019 comprehensive inspection: Staff supported with specialist dementia training, funded qualifications like nine-week dementia course, regular supervision and appraisals.
The registered manager is approachable, visible on the floor, and helps staff; 'She is good, she is always visible. She is on the floor. She helps out if we call her.'
Per 2019 comprehensive inspection: Activity coordinator provides regular varied activities like bingo, yoga, singers, and entertainers.
Staffing is adequate with enough people to answer call bells quickly, but no details on low agency use or a long-serving stable team.
One member of staff told us, 'At the moment I think there are enough (staff).'
Activities include regular bingo, yoga and entertainers led by a coordinator, but no specialist therapeutic programmes or innovations.
Per 2019: 'We play bingo and do yoga, singers come in. It's really nice, people and their families come and enjoy it.'
AI Generated
Last inspected: August 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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