Working at Springfield Manor Nursing Home

Risks well-managed, safe medicines, strong safeguarding, incidents reviewed to prevent recurrence; 'People felt safe with staff and staff knew what to do if they suspected abuse.'

Staff and relatives describe a caring, open culture where people feel listened to; 'The culture here is very caring.'

There were sufficient staff to meet needs with quick call bell responses; 'People told us there were enough staff and that they received support when they needed.'

Per 2019 comprehensive inspection: Staff supported with specialist dementia training, funded qualifications like nine-week dementia course, regular supervision and appraisals.

The registered manager is approachable, visible on the floor, and helps staff; 'She is good, she is always visible. She is on the floor. She helps out if we call her.'

Per 2019 comprehensive inspection: Activity coordinator provides regular varied activities like bingo, yoga, singers, and entertainers.