Working at Springfield House Retirement Home
Springfield Avenue, Leeds, LS27 9PW
Operated by Mrs S Hart
22 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported by management with regular meetings and a positive culture, but medicines not always given as prescribed hold it back."
Safety & Risk
4/10
!
Medicines were not always administered as prescribed. One person had not been given a medicine for a period of six days... We recommend the provider ensure all medicine errors are investigated in a timely manner.
Staff Culture
6/10
✓
The service had a positive culture that was open and inclusive. Staff told us they felt supported by the manager, and they were comfortable raising any concerns.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs and we observed people being attended to in a timely manner.
Training & Dev
6/10
✓
Staff completed training to ensure they had the knowledge to support people. Staff training was up to date and followed best practice.
Management
7/10
✓
Staff told us they were supported by the management team. Staff comments included, 'The registered manager is lovely, really understanding and easy to talk to.' And 'We have brilliant support. We have regular meetings and informal meetings each day to discuss any concerns.'
Programmes
6/10
✓
The activities coordinator said they did a holiday week which included, a Hawaiian and seaside day. They also arranged a pet day when a dog was bought into the home... On the day we inspected, staff, the registered manager and people living in the home had gone to a local school to watch their Christmas pantomime.
Points to consider
Staff sometimes miss medication doses or don't record them properly, which makes handling meds riskier for you.
Medicines were not always administered as prescribed. One person had not been given a medicine for a period of six days because they were sleeping. However, there had been no review of their medicine to ensure their health needs were being met.
Staffing is adequate but nothing special, no details on stable team or easy workloads.
There were enough staff to meet people's needs and we observed people being attended to in a timely manner.
Only standard training with no specialist courses or funded qualifications mentioned.
Staff completed training to ensure they had the knowledge to support people. Staff training was up to date and followed best practice. We found a lack of supervision records in staff files.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews