Working at Springfield House Nursing Home

Staff were knowledgeable in relation to their safeguarding responsibilities and when accidents and incidents occurred these were recorded and lessons were learnt.

Staff told us they were happy working at the service... 'The staff team is good; there is harmony.'

Staff had access to appropriate support, supervision and training... regular one-to-one supervision sessions with their line manager.

People told us, 'I know the manager, she is fine. She comes and talks to me and she talks to everybody. She's a good soul. The staff all seem to like her.'

Activities included Taiichi, flower arranging, art sessions, cards and board games and exercises... outings to Wisley gardens and local river.