Working at Springfield House Nursing Home
Oaken Drive, Wolverhampton, WV8 2EE
Operated by Roseberry Care Centres (England) Ltd
36 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported and valued by visible management in a positive culture, but basic training and adequate staffing without strong retention hold it back."
Safety & Risk
7/10
✓
Improvements had been made and we found no concerns with the medicines records we reviewed. Staff understood safeguarding procedures and individual risks were assessed and reviewed.
Staff Culture
7/10
✓
A member of staff told us, 'It's a nice place to work, the managers really listen to us, it makes you feel valued.' People, relatives and staff spoke positively about the management team.
Staffing Levels
6/10
✓
There were enough staff, who were deployed efficiently to offer support to people. People and relatives confirmed there were enough staff available to meet people's needs.
Training & Dev
5/10
!
Staff confirmed they continued to receive an induction that involved training and shadowing more experienced staff members. Staff had adequate skills and experience to fulfil their role.
Management
7/10
✓
Staff felt supported and listened to by the management team. The management team were available and visible for people using the service.
Programmes
6/10
✓
There was a weekly rota in place which guided people to the activities they could participate in and days out that were taking place. We saw a group crafts activity and an external singer was booked.
Points to consider
Only standard induction training and shadowing experienced staff, no specialist courses or funded qualifications.
Staff confirmed they continued to receive an induction that involved training and shadowing more experienced staff members.
Staffing is adequate and enough to meet needs, but no details on low staff turnover or minimal agency use.
There were enough staff, who were deployed efficiently to offer support to people.
Activities include crafts, singers, and outings on a weekly rota, but no dedicated coordinator or specialist programmes.
There was a weekly rota in place which guided people to the activities they could participate in and days out that were taking place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews