Working at Springfield House
255d Stroud Road, Gloucester, GL1 5JZ
Operated by Community Homes of Intensive Care and Education Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by approachable managers with robust safety and good training, although staffing pulls from other homes for sickness and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
2022: Assured on effective PPE use, infection prevention, testing, outbreak management, hygiene; per 2018 safeguarding robust, lessons from incidents, medicines well-managed.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Social care workers felt supported, well-led, 'we're a good team and we help each other out'; could approach manager for advice.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were enough social care workers deployed; 'We definitely have enough staff, we're a good team'; no agency but used staff from other homes for sickness.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Social care workers had access to required training, comprehensive induction, supported for NVQ qualifications and career development.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff felt supported and spoke confidently about the service management; registered manager approachable and promoted transparency.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People enjoyed busy activity life with personalised trips, shopping, cooking, wildlife parks, beach holidays, achievement scrapbooks.
Points to consider
Staffing is adequate with enough workers and no agency use, but they pull in staff from other homes for sickness cover with no details on retention.
When necessary, such as when dealing with staff sickness the service sought additional staff from other homes operated by the provider. The registered manager confirmed they did not use agency staff.
Varied community trips and activities happen, but no dedicated coordinator or specialist programmes to add extra variety to the work day.
People were supported with activities and events which were appropriate for their needs, abilities and preferences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews