Working at Springfield House
Moor Row, Wigton, CA7 0DL
Operated by Mrs Margaret Blair
4 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"A positive family culture and regular specialised training shine through, but bank staff cover shifts and activities lack creative innovations."
Safety & Risk
7/10
✓
Suitable systems were in place to protect people from harm and abuse. Risk assessments were in place for the delivery of care and for risks around the house.
Staff Culture
8/10
✓
People shared their lives with the provider's family and were treated as valued members of a wider family. There was a positive culture in the home that allowed people to achieve good outcomes.
Staffing Levels
6/10
✓
Suitable staffing levels were in place... Three people delivered care to the people in the home. Bank staff supported the team, when necessary.
Training & Dev
7/10
✓
All staff had annual updates to training. Specialised training was arranged to meet individual needs.
Management
7/10
✓
The provider is also the manager of this service but is supported in this by other family members. Together they had assessed how the home was running and had completed a new plan for the coming year.
Programmes
6/10
✓
Every person had weekly activities planned and, for the most part, people went out together. One person attended a day centre. People had regular holidays in different parts of the UK.
Points to consider
Family provides most staff but bank workers cover some shifts, so you might work with temporary people.
Three members of the family make up the staff team. They employed bank staff who covered when the family members are not in the home.
Activities are group outings, day centre visits and holidays, but no specialist programmes or creative innovations.
Every person had weekly activities planned and, for the most part, people went out together. One person attended a day centre. The home encouraged involvement in local activities. People had regular holidays in different parts of the UK.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews