Last updated: 9 February 2026
"Staff feel supported in a relaxed culture with strong safety practices, but staffing lacks team stability and training is basic."
2022: Assured provider using PPE effectively, accessing testing, robust cleaning, COVID risk assessments; Per 2019: safe medicines, risks managed, lessons from incidents.
Per 2019: Staff said 'I love it here. It's a very relaxed and chilled environment and staff work really well together. I feel very much supported'.
2022: 'There were enough staff to meet people's needs'; Per 2019: 'sufficient staff available to meet people's needs promptly'.
Per 2019: 'Staff were appropriately supported through induction, training and regular supervision'.
Per 2019: Registered manager had open-door policy, staff said 'manager is very approachable and we all work so well together'.
Per 2019: 'cultural themed nights... cooked foods from around the world, played cultural music and celebrated... Diwali'; supported community trips, outings, concerts.
Staffing is adequate but no details on team stability or low agency use.
There were enough staff to meet people's needs (2022).
Training covers basics like induction and supervision but no specialist development or qualifications.
Staff were appropriately supported through induction, training and regular supervision (per 2019).
Activities are community outings and cultural events but no dedicated coordinator or special programmes.
People were supported to access community service and to participate in activities of their choosing (per 2019).
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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