Last updated: 9 February 2026
"Staff feel supported by an approachable manager with good safety practices, although training and activities remain basic without specialist programmes."
We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and meeting vaccination requirements.
Per 2018 comprehensive inspection: Staff felt the registered manager was open and approachable. One staff member told us, 'The owners and managers are on hand all the time.'
The service provided staffing levels above their required dependency for the amount of people living at the home.
Per 2018 comprehensive inspection: Staff training was up to date. Staff had received training in essential areas such as personal care, moving and assisting, fire safety, health and safety.
Per 2018 comprehensive inspection: Staff were extremely positive about the registered manager. They confirmed they felt supported and could raise concerns.
Per 2018 comprehensive inspection: People had access to stimulating and varied activities both in the home and in the community with an activity coordinator, including intergenerational visits from local nursery and college students.
Training is standard with basics like personal care and safety plus inductions, but no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff had received training in essential areas such as personal care, moving and assisting, fire safety, health and safety. We saw new staff received an induction.
There is a coordinator running varied activities like outings, singing, and school visits, but no specialist programmes or innovative approaches.
Per 2018 comprehensive inspection: The activity coordinator told us, 'I do the activities 24 hours a week...' students from the local college visited the home... visits from a local nursery.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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