Working at Springfield Care Home Limited
Wylam Avenue, Darlington, DL1 2QA
Operated by Springfield Care Home Limited
40 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by an approachable manager with good safety practices, although training and activities remain basic without specialist programmes."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and meeting vaccination requirements.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff felt the registered manager was open and approachable. One staff member told us, 'The owners and managers are on hand all the time.'
Staffing Levels
7/10
✓
The service provided staffing levels above their required dependency for the amount of people living at the home.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff training was up to date. Staff had received training in essential areas such as personal care, moving and assisting, fire safety, health and safety.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff were extremely positive about the registered manager. They confirmed they felt supported and could raise concerns.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People had access to stimulating and varied activities both in the home and in the community with an activity coordinator, including intergenerational visits from local nursery and college students.
Points to consider
Training is standard with basics like personal care and safety plus inductions, but no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Staff had received training in essential areas such as personal care, moving and assisting, fire safety, health and safety. We saw new staff received an induction.
There is a coordinator running varied activities like outings, singing, and school visits, but no specialist programmes or innovative approaches.
Per 2018 comprehensive inspection: The activity coordinator told us, 'I do the activities 24 hours a week...' students from the local college visited the home... visits from a local nursery.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews