Working at Springfield Care Home

No permanent manager in place yet, so leadership feels unstable.

At the time of our inspection there was not a registered manager in post. A new manager had been in post for 3 months and was in the process of registering with the Commission.

Big gaps in staff training, like half not up to date on safeguarding and some missing mandatory courses.

Care staff including seniors had not completed basic safeguarding awareness training. Records showed up to 50% of staff had not completed this training in the last 12 months.

Medication records have gaps and poor security, plus weak safeguarding and risk checks put people at risk.

Medicines were not managed safely... gaps in some MARs... poor practice in respect of medicine security, including staff administering medicines and leaving the medicine trolly unlocked.