Working at Springfield Care Centre

Safeguarding systems were in place... Staff knew about safeguarding processes... Medicines were being managed safely with audits and competency assessments.

Relatives and staff told us there was an open and positive culture at the service. A staff member told us, 'I like working here. I have been here 5 years and I am not going anywhere.'

There was enough staff to support people safely. A staff member told us, 'Yes. There is (enough staff). More than enough.'

The home manager told us they were available and had an open-door policy... Staff were positive about the home manager. A staff member told us, '[Home manager] is good at their job and wants the best for all.'