Working at Springfield
17 Western Way, Bradford, BD6 2UB
Operated by Anchor Hanover Group
99 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff praised approachable managers and excellent training with positive morale, but unclear staff retention and limited activities engagement are drawbacks."
Safety & Risk
7/10
✓
We were assured provider using PPE effectively, accessing testing, preventing infections, managing outbreaks (2021); medicines managed safely, safeguarding training, lessons from incidents (2018).
Staff Culture
7/10
✓
Staff morale was good... staff said they felt confident... would recommend the service as a place to work. Culture open and positive. Per 2018 comprehensive inspection.
Staffing Levels
6/10
✓
There were enough staff on duty to care for people safely... Staff told us there were enough staff on each shift to ensure people's needs were met. Per 2018 comprehensive inspection.
Training & Dev
8/10
✓
Consistently maintained over 95% mandatory training compliance... designated champions... 44 staff registered on external accredited training. Per 2018 comprehensive inspection.
Management
7/10
✓
Everyone spoke highly of the management team and senior staff saying they were approachable and supportive. Staff felt supported and could go to managers at any time. Per 2018 comprehensive inspection.
Programmes
6/10
✓
Dedicated activities co-ordinator... varied programme: pet therapy, choir, vintage coffee mornings, gardening, bingo, music, knit and natter, outings. Per 2018 comprehensive inspection.
Points to consider
Staffing is adequate with enough people on shifts to meet needs, but no details on team stability or agency use.
There were enough staff on duty to care for people safely and keep the home clean. Staff told us there were enough staff on each shift.
Activities programme has variety and a coordinator, but some residents and relatives say there is not much going on.
One relative said 'They could do with more activities'... '[There is] not much activity here, we have bingo three times a week'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews