Working at Springfield

Some staff were overdue on basic safeguarding training for over two years and training records were messy and unclear.

Training records showed that three staff had not completed safeguarding training for at least two years and it was unclear when or if they had completed training because the training matrix did not show this information.

Staffing levels are adequate but sometimes feel tight with staff and the manager covering extra shifts when short.

One member of staff said, 'Sometimes we could do with more.' The registered manager told us... 'I worked at the weekend because we were short.'

Not all staff received regular supervision sessions and actions like overdue training were not always followed up.

We saw records which showed that not all staff had received three supervisions during the year. Additionally, although the gaps in training had been highlighted during staff supervision sessions, there was nothing documented to show these had been followed through.