Working at Springbank Nursing Home
Mill Hayes Road, Stoke On Trent, ST8 7PS
Operated by Care Consortium (Biddulph) Limited
42 bedsNursing homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Hands-on management and passionate positive staff, although some agency workers and standard training hold it back."
Safety & Risk
7/10
✓
Per 2019 comprehensive inspection: 'Effective systems were in place to keep people safe and staff understood how to keep people safe.'
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'Staff were passionate and positive about their role in supporting people to receive optimum care.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'There are enough staff to meet people's needs.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: 'Training is good, I have enough to do my job well.'
Management
8/10
✓
Per 2019 comprehensive inspection: 'The registered manager is really good, I've never seen anyone so hands on before.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'Activities co-ordinators supported people to engage in a wide programme of activities both inside and outside of the home... art and craft, theme days, cooking and daily exercises.'
Points to consider
Staffing is adequate but they use some agency workers.
Per 2019 comprehensive inspection: we spoke with nine members of staff including... an agency nurse
Only standard training to do the job well, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: 'Training is good, I have enough to do my job well.'
Activities are regular and varied but basic types like arts, crafts, cooking and exercises, no specialist programmes.
Per 2019 comprehensive inspection: art and craft, theme days, cooking and daily exercises
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews