Working at Springbank House Care Home
17 Ashgate Road, Chesterfield, S40 4AA
Operated by Hill Care Limited
41 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Excellent leadership and a positive staff culture, but staffing lacks stable long-term teams and training is only basic."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and making sure infection outbreaks can be effectively prevented or managed. (2022)
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: 'I love working here; it's a nice place. We support some lovely people and the staff team are a good bunch. We all work well together.'
Staffing Levels
6/10
✓
There were a sufficient number of staff deployed in the service to meet people's needs. (2022)
Training & Dev
6/10
✓
All staff were current with training including IPC, the use of PPE, health and safety and Covid-19 preparedness. (2022)
Management
8/10
✓
Per 2018 comprehensive inspection: 'The manager is very good. I'd give her 12 out of 10. She rolls her sleeves up and mucks in and I don't think she'd ask anybody to do something she won't do herself.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: activities coordinator provided manicures, hand massages, foot spa, bingo, external entertainers such as garland dancers.
Points to consider
Staff numbers are sufficient but no details on low agency use or stable long-term teams.
There were a sufficient number of staff deployed in the service to meet people's needs.
Only standard mandatory training like safety and infection control is up to date, no specialist courses or funded qualifications.
All staff were current with training including IPC, the use of PPE, health and safety and Covid-19 preparedness.
Activities are regular with a coordinator doing manicures, bingo and events, but no specialist or innovative programmes.
Per 2018 comprehensive inspection: the activities coordinator offer and provide manicures, hand massages and a foot spa to people. We saw that some people participated in a game of bingo.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews