Last updated: 10 February 2026
"Well-led passionate management and supportive culture for staff, but limited activities and no strong staff retention."
Staff had received appropriate training in safeguarding and showed a clear understanding of how to recognise and respond to signs of abuse. They felt confident any such concerns would be taken seriously by their management team. Risks to people had been assessed, monitored and reviewed.
Staff said they were very well supported. They said they could go to the registered manager or deputy manager about anything and were confident they would help.
There were enough staff deployed to meet people's needs. The management team reviewed staffing levels in response to people's needs. None of the people, or staff we spoke with, had any concerns about staffing levels.
New staff followed an induction in line with the Care Certificate. All staff followed a programme of training and updates. Staff said the training was good and helped them in their role.
People and staff said the service was well led and they felt their opinions were sought and listened to. The management team, including the provider, had good oversight of the service and demonstrated passion and commitment.
Per 2018 comprehensive inspection: People had access to a range of well thought out and person-centred activities provided by enthusiastic activities co-ordinator including games, quizzes, arts and crafts, sensory activities, intergenerational school visits and community gardening group.
Staffing is adequate now after recent increases to meet needs safely, but no details on low staff turnover or minimal agency use to keep workloads easy.
Staffing levels had been increased to make sure people's needs could be met safely at all times. There were enough staff deployed to meet people's needs.
Training covers the basics with good supervisions, but no specialist courses or funded qualifications for career growth.
All staff followed a programme of training and updates. Staff said the training was good and helped them in their role. Staff said they enjoyed their supervisions and felt these sessions were effective.
Activities offer some variety like games and school visits per older report, but nothing special like named therapy programmes to make the job more interesting.
Per 2018 comprehensive inspection: There was a very good range of activities and social opportunities... activities co-ordinator... games, quizzes, arts and crafts, external visitors, sensory based activities, local school visits, gardening group.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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