Last updated: 10 February 2026
"Staff enjoy a warm family atmosphere with consistent experienced team, but activities lack variety without a dedicated coordinator."
Sufficient improvements had been made and the provider was no longer in breach of Regulation 12. Medicines were managed safely.
Relatives and staff praised the home and the way it was run. There was a warm and inclusive atmosphere. One relative said, "It feels like a family."
Per 2019 comprehensive inspection: There were enough staff on duty to care for people safely. The staff team were experienced and consistent (2020).
Staff training had been kept up to date.
The registered manager provided people with leadership and was approachable.
Per 2019 comprehensive inspection: People were supported to take part in a range of activities inside and outside the home. However, some people felt this was an area which could be improved.
No activities coordinator means the job is mostly routine care with added bits like music and gardening, and some relatives want more options.
Per 2019 comprehensive inspection: People were supported to take part in a range of activities inside and outside the home. However, some people felt this was an area which could be improved.
Staff numbers cover the basics with a steady experienced team, but no comments on easy workloads or time for personalised care.
Per 2019 comprehensive inspection: There were enough staff on duty to care for people safely. The staff team were experienced and consistent (2020).
Training ticks the mandatory boxes and stays current, but nothing on specialist courses or help getting qualifications.
Staff training had been kept up to date.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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