Working at Spring Grove
214 Finchley Road, London, NW3 6DH
Operated by Springdene Nursing and Care Homes Limited
46 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive management and a vibrant activities programme with strong safety, but regular agency staffing and basic training are drawbacks."
Safety & Risk
8/10
✓
Risk assessments regularly reviewed... incidents of medicines errors had significantly reduced... accidents recorded with actions taken; assured on infection controls. Per 2019 and 2022.
Staff Culture
7/10
✓
Staff told us that they felt well supported... Staff members spoke positively of the management of the home. Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
The registered manager told us that they monitored and adjusted the staffing levels so that they were always enough to meet people's care and support needs. Per 2019; regular agency used for absences, 2022.
Training & Dev
6/10
✓
Staff received an induction... evidence of on-going staff training... regular supervision and appraisal. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff members spoke positively of the management... 'I really like the manager. He is very supportive.' 'I can't fault the management... they listen to me.' Per 2019 comprehensive inspection.
Programmes
8/10
✓
Two activities co-ordinators... daily programme... 'Oomph' seated exercise... intergenerational project... annual music festival... visits to arts centres. Per 2019 comprehensive inspection.
Points to consider
Staffing is adequate but they use regular agency staff to cover sickness and absences.
Regular agency staff were used if cover for any staff absence that occurred.
Only standard training and regular supervision with no funded qualifications or career development.
Staff received the training and support that they needed... regular supervision and appraisal of their development and performance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews