Working at Spring Cottage
Stone Moor Bottom, Padiham, BB12 7BS
Operated by Mrs Carol Mary Leggett
24 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel confident in approachable managers and enjoy a friendly culture, but rotas are not always planned ahead and training is only standard."
Safety & Risk
7/10
✓
Per 2021 targeted inspection: We were assured that the provider was using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff told us, "It's a nice vibe here, very friendly and the management is good."
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Staffing levels supported people safely. Staff we spoke with told us there were enough staff on duty to keep people safe.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had received regular training and supervision to support them to meet people's needs. A comprehensive induction programme ensured new staff had a good understanding of their role.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff had confidence in the management team and praised their availability and approachability.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Since the last inspection the service had recruited an activities coordinator and people had access to a range of activities.
Points to consider
Staffing is adequate with enough staff to keep people safe, but rotas are not always planned far ahead which makes work-life balance tricky at times.
Per 2019 comprehensive inspection: staff told us that rotas were not always planned that far in advance which could make it difficult at times to manage a work/life balance.
Only standard training with regular sessions and good induction for new staff, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: The service ensured staff received training appropriate to their roles. Training records showed people had received a robust induction programme.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews