Working at Spratslade House Care Home

However, we found that topical medicines were not always stored securely and each medicine did not always have an accurate and up to date body map to show care staff where it should be applied... manager immediately implemented a new system.

There was a positive culture in the home where staff worked together towards the best outcomes for people... Staff said they enjoyed coming to work... 'We are a good team, like a family. There is a lot of support from [the manager]'.

People told us there were enough staff to meet their needs. Staff confirmed there was enough of them to meet people's needs in a safe and timely manner. One staff member said, 'Staff seem to cope as we know people so well'.

All staff had completed mandatory training... staff told us how they were supported and encouraged to embark on nationally recognised qualifications in health and social care and that they received supervisions and appraisals that encouraged their continuous development.