Working at Spion Kop Care Home
72-74 Park Lane, Nottingham, NG16 6PS
Operated by Spion Kop Care Home Limited
6 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.1/10
Key Finding
"Supportive management and robust training foster a positive culture, but uncertain staff retention and basic activities without specialists hold it back."
Safety & Risk
8/10
✓
There were effective systems and processes in place to protect people from abuse. There were robust systems in place for the management of people's medicines.
Staff Culture
7/10
✓
Staff told us they were encouraged by the registered manager to share their ideas and felt involved in the running of the service. There was a positive culture throughout the service.
Staffing Levels
6/10
✓
People told us they were supported by sufficient numbers of staff, night and day. The registered manager told us staffing numbers were increased on a 'when needed' basis to ensure people had support they needed in the community.
Training & Dev
8/10
✓
Staff underwent robust induction training. Staff told us, 'The training is very good' and 'Yes I have supervision with the manager every three months. The sessions are pro-active and supportive to identify any learning needs.'
Management
8/10
✓
Staff told us the registered manager was supportive and approachable. There was an open and transparent culture.
Programmes
6/10
✓
People were supported to develop life skills including shopping, cooking and housework. Staff supported people to access the local community, engage in work projects and education.
Points to consider
Staff numbers are enough day and night with some flexibility, but no details on staff staying long-term or low agency use.
People told us they were supported by sufficient numbers of staff, night and day. The registered manager told us staffing numbers were increased on a 'when needed' basis
Role includes life skills like cooking and shopping plus community outings and work projects, but no activities coordinator or specialist creative programmes.
people were supported to develop life skills including shopping, cooking and housework. Staff supported people to access the local community, engage in work projects and education.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews