Working at Spinney Lodge

People were safely cared for. Staff understood safeguarding procedures and were confident in reporting any concerns. Medicines were managed effectively.

One staff member told us, 'It's a good friendly, family environment... Staff told us they were comfortable to speak up within this forum.'

Staffing levels were sufficient. There were enough trained staff within the service to ensure people's planned care needs were met.

Regular training was provided to staff to ensure their knowledge was current and up to date. This included training in positive behaviour support and staff told us they felt well trained.

There was a registered manager in place and staff felt supported by them. Staff told us they felt well supported by the management team. One member of staff said, 'We can communicate with the managers, and supervisions are regular.'