Working at Spinney Hill House

People were empowered to take positive risks... There was an open culture where staff were comfortable to report any accidents, incidents or near misses. The management team regularly reviewed... and shared the learning with staff.

Staff were energised by their work. Every staff member was driven by people having choice and control over their own lives... Staff praised the... leadership... 'its such a team vision that we want the best for people.'

There were enough staff to keep people safe. Shift patterns were scheduled to meet the emotional and social needs... Staff told us they worked well as a team and were happy to complete additional hours in emergency situations to ensure people were supported by a consistent staff team.

Staff had completed high quality training that ensured they were confident and competent at delivering person centred care. Staff were encouraged and supported to develop their skills and follow a career progression within the service.

Staff praised the provider, registered manager and deputy manager for positive high-quality leadership and support. One staff member said, 'The managers are brilliant, they empower us to empower the people who live here, everyone is willing to learn and improve from each other, its such a team vision.'

People supported with personal trainer, making CDs and Youtube channel, pride celebration day with cakes and flags, baking for local nursery, house meetings chaired by people, champion roles like autism champion educating staff.