Working at Spencefield Grange
Davenport Road, Leicester, LE5 6SD
Operated by Kirklands Healthcare Limited
60 bedsResidential homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Staff feel well trained and supported in a positive culture with good activities, but no registered manager yet and minor medicines recording gaps need attention."
Safety & Risk
6/10
✓
The provider had a proactive and positive culture of safety... People were protected and kept safe. Staff understood and managed risks. Minor gaps in medicines recording noted.
Staff Culture
6/10
✓
The provider supported staff well-being... Staff spoke positively of the support they received from the management team, who were seen as visible, accessible and approachable. 'I enjoy my work now... teams work very well together'
Staffing Levels
5/10
!
We observed there were enough staff on duty to meet people’s needs... Comments included, 'I’m sure there are enough staff. They work very hard'
Training & Dev
6/10
✓
Managers made sure staff received training and regular supervisions to maintain high-quality care. Staff told us they felt well trained.
Management
3/10
✕
At the time of our inspection there was not a registered manager in post. A new manager had been in post since November 2024 and had submitted an application to register.
Programmes
6/10
✓
An activity co-ordinator provided a range of activities... jigsaw and cup of tea, she enjoys music. They have had garden karaoke, water guns and bingo.
Points to consider
No permanent manager yet, as the new one is still waiting to get registered after seven months.
At the time of our inspection there was not a registered manager in post. A new manager had been in post since November 2024 and had submitted an application to register.
Staffing is adequate but staff have to work very hard with no details on retention or agency use.
We observed there were enough staff on duty to meet people’s needs... 'I’m sure there are enough staff. They work very hard'
Some gaps in medication records, like not always noting creams and ointments and missing maximum and minimum fridge temperatures.
staff did not always use them to record the application of external products such as creams and ointments... the maximum and minimum temperatures were not recorded, and the fridge thermometer was not adjusted
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews