Working at Sparrowfields
17-19 Alwold Road, Birmingham, B29 5RR
Operated by Shaw Healthcare (Specialist Services) Limited
6 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported by approachable management with good training and a caring culture, but no details on staff retention or a dedicated activities coordinator."
Safety & Risk
7/10
✓
Staff knew how to raise any concerns about people's safety... risk assessments... reviewed on a monthly basis... medication was given to people as prescribed.
Staff Culture
7/10
✓
Staff were caring and treated people with respect... positive relationships with staff and there was a friendly, calm relaxed atmosphere within the home.
Staffing Levels
6/10
✓
We saw that people were supported by sufficient numbers of staff... staff had plenty of time to spend with people and were not rushed.
Training & Dev
7/10
✓
'The training here is very good. We do some specialist training in relation to the needs of the men. It's excellent and we go to head office for the training.'
Management
6/10
✓
Staff told us that they felt supported and had formal supervisions... 'The manager is approachable she keeps us well informed and is there to help'.
Programmes
6/10
✓
People were supported to take part in a wide range of activities... gym and a swim now... pub for a drink and a meal... holidays.
Points to consider
Staffing levels are sufficient and flexible for outings, but no details on staff retention or agency use.
People were supported by sufficient numbers of staff... flexible levels of staffing to make sure people could attend activities.
Varied personal activities like gym, football and holidays are supported, but no dedicated activities coordinator or specialist programmes.
People were supported to take part in a wide range of activities in the home, local and wider communities... season ticket for the football... gym and a swim.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews