Working at Sovereign Lodge Care Home

Medicines were managed safely, however the recording of topical medicines was not in line with best practice. We have made a recommendation about this and the registered manager has confirmed improvements have been made.

There were enough suitably trained staff to provide support to people who use the service. The provider had introduced schemes to help attract new staff and retain current staff.

Staff had the skills, experience and training required to carry out care safely. Supervisions and appraisals were carried out regularly by the management team.

Staff said the culture of the service was open and the provider was offering additional perks to attract more staff to work at the service.

The provider had introduced a 'How Fit' programme which involved dementia friendly organisations working with people to improve their mobility and fitness.