Working at Sovereign Lodge Care Centre
2 Carew Road, Eastbourne, BN21 2DW
Operated by Healthcare Homes (LSC) Limited
64 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued by approachable managers with good training and strong safety, although COVID caused staffing pressures and activities lack variety."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured provider preventing infections, using PPE effectively, managing outbreaks; 2019: Safe medicines management, strong safeguarding, incident learning.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff felt valued and listened to; 'You can feel the culture here straight away. Everyone gels here'; managers always available.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff... Use of agency staff was no longer needed; staff said arrangements were 'flexible' and 'suitable'.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Specialist tailored training including dementia care modules; staff sponsored for diplomas in health and social care; regular supervision and appraisals.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager was held in high regard by staff, visible, approachable; staff said 'I love working here, the manager and all the staff are great.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: Skilled team of activity co-ordinators provided varied activities like baking cakes, singing, and intergenerational visits from local nursery.
Points to consider
Staffing is adequate but COVID caused pressures that needed extra measures to cover shifts safely.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
No specialist activity programmes to vary the day beyond basic group stuff like baking and school visits run by coordinators.
There was a skilled and energetic team of activity co-ordinators... people were involved in making cakes... a group of children visited from a local nursery.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews