Working at Sovereign House

Risk management plans were in place... However, some people were at risk of pressure related skin damage so needed to be repositioned regularly. The records were not always clear to show if some people had been supported to reposition in line with assessed time intervals.

Staff enjoyed working at the home and told us they had a good team. Staff also spoke highly of the support the registered manager provided. Comments included, “We support each other, communication is good.”

Staff said they had received an induction to the service when they started which included training appropriate to their role... Staff received ongoing supervision to support them in their role and said they were provided with regular training to update their skills

Staff told us they enjoyed working at the service and felt supported to raise any concerns with the registered manager. They felt confident action would be taken. One staff member said, “We have a new manager who is strong and works with us.”

The registered manager told us there were 2 activity staff employed at the home... We go out to dinner once a month... I go into the garden and look after the fish, and I do jigsaws.