Working at Southwoods Nursing Home
28 Thirsk Road, Northallerton, DL6 1PH
Operated by Vorg Limited
38 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Supportive leadership and thorough training foster a positive culture, but medicines handling gaps like incomplete records are a concern."
Safety & Risk
4/10
!
Medicines were not always administered safely. Medicine records were not always completed correctly. This demonstrates a breach of regulation 12.
Staff Culture
6/10
✓
There was a positive, open and person-centred culture at the service. A staff member told us, 'It's very good to work here, mainly I like the support and teamwork.'
Staffing Levels
6/10
✓
There were sufficient staff to support people's needs. Staff told us there was enough staff. One staff member said, 'The home manager works hard to find cover for each shift.'
Training & Dev
7/10
✓
A comprehensive training plan was in place. The registered manager monitored completion of training and conducted competency checks. Thorough supervisions and appraisals took place as planned.
Management
7/10
✓
People, relatives and staff told us the service was well-led by the registered manager. Comments... 'The [registered manager] is also really supportive.' 'open-door policy and is contactable at all times.'
Programmes
6/10
✓
Per 2022 comprehensive inspection: People were supported by the recently employed activity co-ordinator. During our inspection they were developing an activity plan and spending time with people in groups and on a one to one basis.
Points to consider
Medication handling has gaps like incomplete records and missing guidance for some medicines.
Medicines were not always administered safely because medicine records were not always completed correctly. Guidance and records were not always in place to support the safe administration of topical medicines.
Staffing is adequate but the manager has to work hard to find cover for shifts sometimes.
Staff told us there was enough staff. One staff member said, 'The home manager works hard to find cover for each shift.'
Only a basic activities coordinator with a developing plan, no distinctive or innovative programmes mentioned.
Per 2022 comprehensive inspection: People were supported by the recently employed activity co-ordinator. During our inspection they were developing an activity plan and spending time with people in groups and on a one to one basis.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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