Working at Southwell Court Care Home
Racecourse Road, Southwell, NG25 0TX
Operated by Care Worldwide (Southwell) Limited
82 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Supportive managers and strong safety create a positive culture, but stretched staffing and gaps in dementia training are concerns."
Safety & Risk
8/10
✓
Systems in place protected people from the risk of abuse and neglect. Risks were assessed, managed and monitored. People received their prescribed medicines safely. Incidents and accidents were investigated and reviewed.
Staff Culture
7/10
✓
The registered manager, deputy manager and all staff worked hard to ensure the culture was open, inclusive, and person-centred. Relatives told us they felt fully involved... as part of the Southwell Court family.
Staffing Levels
5/10
!
Staff were recruited safely and there were enough staff deployed to meet people's needs. A relative told us, 'They have a lot to do, but they do really care...'
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff received induction and regular refresher training... however, we identified staff could benefit from more dementia training and found the registered manager had already arranged a higher training program.
Management
8/10
✓
Staff told us, 'The manager and deputy are very supportive, they have welcomed me with open arms into the team.' A relative told us, 'The manager is excellent. They always have an open door...'
Programmes
6/10
✓
Per 2019 comprehensive inspection: There were dedicated activity coordinators who organised a program of activities... Lots of in-house activities and days out. Outside visitors brought in animals... local school brought children in for activities.
Points to consider
Staffing is adequate but staff have a lot to do, suggesting stretched workloads.
A relative told us, 'I think there are a lot of very caring and kind staff there. They have a lot to do, but they do really care about their residents.'
Only standard training and induction, with gaps in specialist dementia training noted.
Per 2019 comprehensive inspection: Staff received induction and regular refresher training... however, we identified staff could benefit from more dementia training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews