Working at Southview Close
1 Southview Close, London, SW17 9TU
Operated by MacIntyre Care
12 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Supportive management and strong safety practices foster a positive culture, but basic training without specialist courses and unclear staff retention hold it back."
Safety & Risk
8/10
✓
Staff were aware of their responsibilities in reporting and responding to any concerns. Comprehensive risk management plans helped guide staff in the safe care and support of people. Medicines were stored safely and securely.
Staff Culture
7/10
✓
People, their relatives and staff were positive about the management and culture of the service. The service promoted an open and inclusive culture, staff felt involved and included in decisions.
Staffing Levels
6/10
✓
Suitable staffing levels were maintained, offering continuity and reliability in support. Sufficient numbers of staff were available to meet the individual needs of people.
Training & Dev
5/10
!
New staff completed a comprehensive induction and training programme on commencement of their employment. Staff responsible for administering medicines received the appropriate training.
Management
8/10
✓
Staff spoke positively about working at Southview Close and the support they received from the registered manager. One staff member told us, "The manager is very supportive." A care professional told us, "Southview is led in outstanding fashion by [registered manager]".
Programmes
/10
✕
Points to consider
Only standard induction for new staff and basic meds training, no specialist courses or career development.
New staff completed a comprehensive induction and training programme on commencement of their employment. Staff responsible for administering medicines received the appropriate training.
Staffing meets needs with good continuity, but no details on team retention or agency use.
Sufficient numbers of staff were available to meet the individual needs of people. Suitable staffing levels were maintained, offering continuity and reliability in support.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews