Working at Southport Rest Home Limited
81 Albert Road, Southport, PR9 9LN
Operated by Southport Rest Home
25 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff feel well supported with good training, but weak governance and safety systems miss key risks like fire hazards."
Safety & Risk
4/10
!
Systems to assess and manage risk were not sufficient. Care plans... were not always sufficient for people who stayed at the service on a 'respite' basis. Prior to our inspection, the provider had been issued with a Fire Enforcement Notice.
Staff Culture
6/10
✓
Staff told us they felt well supported. A staff member told us, 'I enjoy working here. It is a lovely team. The registered manager is good and the provider visits regularly to check on things.'
Staffing Levels
5/10
!
Staffing levels were safe. However, the registered manager did not have formal systems in place to calculate and review staffing levels based on the needs of people using the service.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were given an induction in accordance with recognised standards for care staff. Staff were also given regular additional training to improve their skills and knowledge.
Management
4/10
!
Governance systems at registered manager and provider level were insufficient and at times ineffective.
Programmes
5/10
!
Per 2019 comprehensive inspection: There was a range of chair-based activities for people with limited mobility. People were involved in planning individual and group activities. For example, excursions to local facilities. Additional partnerships... with a local school.
Points to consider
Managers do not have good systems to check and improve safety and quality, missing issues like fire risks and gaps in risk plans.
Governance systems at registered manager and provider level were insufficient and at times ineffective. Existing checks had either not identified the improvements needed at Southport Rest Home Limited; or failed to demonstrate any actions taken to address the improvements which were needed.
Risk plans and care plans are not always detailed enough, especially for people on short stays.
risk assessment and care plans were not always sufficient for people who stayed at the service on a 'respite' basis.
No proper method to work out staffing based on what residents need, and some recruitment files are hard to find.
the registered manager did not have formal systems in place to calculate and review staffing levels based on the needs of people using the service. However the records in place were not always readily accessible.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews