Last updated: 9 February 2026
"Staff feel supported by management with good training, positive culture and strong safety, but basic activities without a coordinator hold it back."
People were protected from the risk of abuse as systems were in place and risks were assessed, managed and monitored. Incidents and accidents were investigated and reviewed.
There was a positive and open culture at the service. Staff told us they felt supported by the management team.
The provider ensured there were sufficient numbers of suitable staff. People and their relatives told us they were supported by kind staff who knew them well.
Per 2018 comprehensive inspection: Staff training was kept up to date, relevant to their role and staff were supported to complete nationally recognised qualifications in social care.
Staff told us they felt supported by the management team. One said, 'The management are always available if we need them.'
Per 2018 comprehensive inspection: 'We have activities every day – skittles, puzzles that you can put together, occasionally some entertainment.'
No activities coordinator or varied programme, so the role is mostly routine personal care with basic games like skittles, puzzles and occasional entertainment.
Per 2018 comprehensive inspection: 'We have activities every day – skittles, puzzles that you can put together, occasionally some entertainment.'
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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