Working at Southfields House

Staff numbers meet needs safely and on time, but no details on stable teams, long-serving staff, or low agency use.

Staffing levels were appropriate to ensure people's needs were met in a safe, timely and consistent way.

Training covers induction, mandatory topics, some specific skills, and supervisions, but no specialist courses or funded qualifications.

Staff completed an induction and mandatory training as well as specific training for them to be able to meet people's needs effectively.

Varied activities like animal visits, gardening, games, and bingo keep things interesting, but no dedicated coordinator or specialist programmes mentioned.

There is a big range of activities, animals visit often, [relative] helps in the garden, board games and celebrating of events.