Working at Southfields
Stanhope Road, Ashford, TN23 5RW
Operated by Kent County Council
10 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff feel well supported by management with good training and strong safeguarding, but routine activities without specialist programmes and adequate staffing hold it back."
Safety & Risk
8/10
✓
Per 2019 comprehensive inspection: 'Appropriate safeguarding processes were in place. Staff had received training about safeguarding... felt confident in whistleblowing.'
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'Staff told us that they felt confident in whistleblowing... "I have never had any concerns about people's safety, none of the staff would tolerate anyone being at risk".'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'There were enough staff to support people... Staff we spoke with felt levels of support were appropriate and flexible.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: 'Staff received a wide range of training... including epilepsy and diabetes training, Makaton and positive behaviour support.'
Management
7/10
✓
Per 2019 comprehensive inspection: 'The registered manager had an "open door" policy... Staff told us they felt well supported by the registered manager and provider.'
Programmes
5/10
!
Per 2019 comprehensive inspection: 'People were busy when we visited and engaging in activities and outings... country walks, visiting garden centres, cafés and the local shops.'
Points to consider
The job is mostly routine personal care with some community outings like walks and shops, but no dedicated activities coordinator or specialist programmes.
Per 2019 comprehensive inspection: 'People were busy when we visited and engaging in activities and outings... country walks, visiting garden centres, cafés and the local shops.'
Staffing is adequate to meet needs, but nothing special with no mention of strong retention or minimal agency use.
Per 2019 comprehensive inspection: 'There were enough staff to support people. Staff rotas showed the registered manager took account of the level of care...'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews