Last updated: 10 February 2026
"Stable staffing without agency use and a supportive open culture, although basic training and activities without a dedicated coordinator are drawbacks."
Per 2021 inspection: Assured on infection prevention including visitor pod, PPE training, testing regime, deep cleaning, no Covid outbreak.
Per 2019 comprehensive inspection: The service had an open and supportive culture; staff felt supported and enjoyed working there.
Per 2021 inspection: no agency staff were used; per 2019: enough staff on duty to meet people's needs safely.
Per 2019 comprehensive inspection: Staff received the training and support they needed, regular supervisions and annual appraisals planned.
Per 2019 comprehensive inspection: Staff told us they felt listened to and that the registered manager was approachable and supportive.
Per 2019 comprehensive inspection: People participated in activities and trips, meetings discussed entertainment, activities, trips out, animal visits, school visits.
Just standard training and supervisions, no specialist courses or paid-for qualifications.
Per 2019 comprehensive inspection: Staff received the training and support they needed to carry out their roles effectively. Staff received regular supervisions and annual appraisals were planned.
Some activities like trips, animal visits and school links, but no dedicated coordinator or special programmes to make the role more interesting.
Per 2019 comprehensive inspection: meetings had discussed entertainment, activities, trips out, animal visits, school visits.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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