Working at Southdowns Nursing Home

Improvements had been made that ensured safety concerns and events were thoroughly investigated and reported on, and lessons were learned to embed good practices.

Staff were supported to gain qualifications and extend their role, for example, becoming an assistant practitioner and accessing nursing courses.

The registered manager was available and approachable to staff, people and families. The staff team felt valued and well supported in their roles, and able to ask anything or make suggestions for improvement of the service.

there was a dedicated activity team that worked alongside the care team to promote mental and physical well-being.